This website is operated by yogiloucardiff. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
Who we are
How and why we collect, store, use and share personal information
Your rights in relation to your personal information
How to contact us and supervisory authorities in the event that you have a complaint
Who we are
Yogiloucardiff collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which apply across the European Union (including the United Kingdom) and we are responsible as a ‘controller’ of the personal information for the purposes of those laws.
The personal information we collect and use
Personal information you provide to us
We collect any information you enter on our website, such as when registering for an account or when making a booking. This includes your name, email and phone number, as well as your billing details.
Additionally, we collect the internet protocol (IP) address used to connect your computer to the internet, log in details and purchase history.
Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agrees that you:
Shall consent on their behalf to the processing of their personal data
Shall receive any data protection notices on their behalf
Shall consent on their behalf to the transfer of their personal data abroad
Cookies and similar technologies
A cookie is a small text file which is placed on your computer or electronic device when you access our website. These can be used to track users’ actions and activities and to store information about them. We use these cookies on this website to identify registered members and to monitor and analyse traffic. This information helps us build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on cookies visit www.aboutcookies.org
How we use your personal information
We collect information about our users to:
Provide and operate services - such as identifying users and managing their accounts, as well as processing user's bookings
Provide our users with ongoing customer assistance and technical support
Be able to contact our users with general or personalised service-related notices and promotional messages
Create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations
Who your information may be shared with
We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
We will not share your personal information with any other 3rd parties.
Marketing and Communications
We may sometimes send you information via email about new classes or products that may be of interest to you. You can opt-out at any time (see “What rights do you have?’ below for further information) by contacting us using the details provided below.
We may also contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or to enforce national laws or any agreement we have with you. For these purposes, we may contact you via email or telephone.
How long your personal information will be kept
We will hold your name and address for 6 years to satisfy UK tax law.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information
Keeping your information secure
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an unauthorised manner and are subject to a duty of confidentiality.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet if not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfer of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
Children and the validity of consent
Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
What rights do you have?
Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include the rights to:
Fair processing of information and transparency over how we use your personal information
Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
Require us to correct any mistakes in your information which we hold
Require the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
Object at any time to processing of personal information concerning you for direct marketing
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
Claim compensation for damages caused by our breach of any data protection laws
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on an individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please contact us.
Do you need extra help?
If you would like this policy in another format (for example; audio, large print, braille) please contact us using the details below.
If you have any questions about this policy or the information we hold about you, please contact us by email at email@example.com